Disruptive behavior from any healthcare provider can inhibit communication and increase the chance for errors and patient injury. This webinar will examine the role of incivility, intimidation, and disruptive professional behavior in the healthcare setting. Dr. Veltman will describe the components and spectrum of incivility, intimidation, and disruptive professional behavior, articulate how these behaviors can affect the organization and increase the risk for errors, and offer practical strategies the organization can employ to address these behaviors.

View the Disruptive Professional Behavior: A (Not So) Hidden Threat to Healthcare Webinar

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